General Conditions

1. Identity of the Service Provider

2. Scope

These general conditions (“Conditions”) apply to all services provided by DRVN BV and to all agreements entered into between DRVN BV and the client (“Client”). By engaging our services, the Client agrees to these Conditions. Deviations are only valid if agreed upon in writing.

3. Services

DRVN BV provides AI-leveraged engineering services, including but not limited to: workflow automation, AI-assisted software development, custom AI solutions, and content website development. The specific scope of each engagement will be defined in a separate project agreement or statement of work (SOW).

4. Quotations & Agreements

All quotations issued by DRVN BV are non-binding and valid for 30 days unless stated otherwise. An agreement is formed upon written acceptance of a quotation by both parties, or upon commencement of the services. Changes to the scope of work must be agreed upon in writing and may result in price adjustments.

5. Pricing & Payment

All prices are exclusive of VAT (21%) unless stated otherwise. Invoices are payable within 30 days of the invoice date. In accordance with the Belgian Law on Combating Late Payment in Commercial Transactions (Wet van 2 augustus 2002), late payments are subject to interest at the ECB reference rate plus 8 percentage points, and a fixed compensation of €40 for recovery costs, without prejudice to DRVN BV’s right to claim higher reasonable recovery costs. DRVN BV reserves the right to suspend services in case of non-payment.

6. Delivery & Deadlines

Delivery timelines are indicative and constitute a best-effort obligation (middelenverbintenis), unless explicitly agreed upon as a strict deadline (resultaatsverbintenis) in writing. DRVN BV will make reasonable efforts to meet agreed deadlines. Delays caused by the Client (e.g., late delivery of required materials, content, or feedback) may extend the timeline proportionally.

7. Intellectual Property

Upon full payment, the Client receives ownership of the custom deliverables created specifically for them. DRVN BV retains the right to use general techniques, know-how, methodologies, tools, frameworks, and reusable components developed during the project. DRVN BV may reference the project in its portfolio unless otherwise agreed in writing. Pre-existing intellectual property of DRVN BV remains the property of DRVN BV.

8. Confidentiality

Both parties agree to keep all confidential information disclosed during the engagement strictly confidential and to use it solely for the purpose of the project. This obligation survives termination of the agreement for a period of 3 years. This obligation does not apply to information that is publicly available, was already known, or must be disclosed by law or court order.

9. Liability

DRVN BV’s total aggregate liability is limited to the amount invoiced for the specific service giving rise to the claim during the 12 months preceding the claim. DRVN BV is not liable for indirect, consequential, or special damages, including but not limited to loss of profit, loss of data, loss of goodwill, or business interruption. DRVN BV is not liable for damages arising from the use of third-party services, open-source software, or AI-generated outputs. The Client is responsible for reviewing and validating all deliverables before deployment to production environments.

10. Force Majeure

Neither party is liable for failure to perform due to circumstances beyond their reasonable control (overmacht), including but not limited to natural disasters, pandemics, government actions, cyberattacks, internet or infrastructure failures, energy supply disruptions, or third-party service outages. If a force majeure event lasts longer than 60 days, either party may terminate the agreement in writing.

11. Termination

Either party may terminate an ongoing engagement with 30 days written notice. In case of termination, the Client is responsible for payment of all work completed up to the termination date, including any committed third-party costs. DRVN BV will deliver all completed deliverables upon receipt of final payment. Either party may terminate the agreement immediately in case of material breach by the other party, after written notice and a 15-day cure period.

12. Data Protection

Both parties comply with the GDPR and applicable Belgian data protection legislation. Where DRVN BV processes personal data on behalf of the Client, the parties will enter into a Data Processing Agreement (DPA) in accordance with Art. 28 GDPR. For more information, see our Privacy Policy.

13. Governing Law & Jurisdiction

These general conditions are governed by and construed in accordance with Belgian law. Any disputes arising from or in connection with these conditions shall be subject to the exclusive jurisdiction of the competent courts of the judicial district of Ghent, Belgium.

14. Severability

If any provision of these Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision shall be replaced by a valid provision that most closely reflects the intent of the original provision.

15. Amendments

DRVN BV reserves the right to modify these general conditions. Changes will be communicated to existing clients and apply to new engagements from the date of publication. The most recent version is always available on our website.

16. Contact

For any questions regarding these general conditions, please contact us: